In March 2024 the Local Directory was launched which allows visitors to the National Age UK website to search by postcode for Support, Services and Shops near to them. For Partners who have uploaded this data to the Partner Portal, this means that their Organisation, Services and Shops will appear on the National Site, and website visitors will then be able to select the appropriate Organisation, Service or Shop, and be redirected to the relevant Partner website to find out more information. You can read more about this in our previous comms. 

As such, we ask that you go to the National Website, and test this functionality yourselves for all 3 areas:

The desired outcome is your organisation and its Services and/or Shops will be listed, and when you click on them, you are redirected to your own local website. If this doesn’t work and you experience broken links when selecting Services, it means you are not yet integrated with the Partner Portal and should contact us as soon as possible to get yourselves integrated, this is to ensure visitors to the National Site benefit from a good user experience, and are able to be redirected to your local sites!

Please see below for a step-by-step guide, as well as examples of the different outcomes.

Guidance:

  • Go to the National Website and scroll down till you see this search function. Type in the postcode(s) associated with your area of benefit, and select “search”.
    • Do this for Age UKs near me, Services near me, and Shops near me.

Below are examples of what to expect depending on if you are integrated or not.

If the below works and your Organisation, Services and Shops display and redirect correctly without any broken links, you can rest assured that your data from the Portal has been integrated with the Local Directory. 

If the below does NOT work and you experience broken links when selecting Services that have been suggested via your Postcode, please get in touch with the team to discuss next steps in your Portal Integration.

Age UKs near me:

Whether or not you are integrated with the Portal, this is what your results should look like as long as you have updated your Organisation Information in the Portal. If you have not updated your Organisation Information in the Portal, the information displayed may be incorrect, so you will need to amend this.

  • When you click on your Head Office, you will be redirected to a landing page which displays the main information for that location (see below)
  • This is based on using an example postcode in Worcester (WR1 3QQ).
  • Please remember to use your own organisation’s postcodes when you test this yourself!

Services near me

This is what your results should look like if you are integrated:

  • Your Services that you’ve added to the Portal will display
  • When you click on the Services, you should be redirected to that Service page on your local site
  • This is based on using an example postcode in Worcester (WR1 3QQ)
  • Please remember to use your own organisation’s postcodes when you test this yourself!

 

This is what your results would look like if you are NOT integrated:

  • Your Services may appear under your suggestions, but when you click on them you will NOT be redirected to your local site – instead receiving an error page (see below)
  • This is based on using an example postcode in Somerset (TA2 6BJ).
  • Please remember to use your own organisation’s postcodes when you test this yourself!

Shops near me (if applicable, and if you have uploaded them to the Portal)

Whether or not you are integrated with the Portal, this is what your results should look like:

  • Any National Shops near to the postcode you have entered will display
  • However, if you are integrated with the Portal, your local Shops (which you have added to the Portal), will also display

Here is an example of if you are not integrated and only National Shops close to you display…

  • This is based on using an example postcode in Somerset (TA2 6BJ).
  • Please remember to use your own organisation’s postcodes when you test this yourself!

Here is an example of if you are integrated, where National AND local Shops will display…

  • This is based on using an example postcode in Surrey (GU8 5EZ)
  • Please remember to use your own organisation’s postcodes when you test this yourself!